Career Highlights
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Founder, Consultant, & Coach (2022-present)
Transforming challenges faced my specialized museum teams into actionable solutions.
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Digital Project Lead (2015 - 2022)
Partnered with curators and international cultural organizations to develop culturally sensitive digital content
Launched 7 digital exhibitions reaching global audiences through customized multi-lingual content – a first for the Getty
Established an operational framework for the Research Institute's digital content portfolio
Developed processes for strategic planning, workflow implementation, and evaluation criteria for digital content projects
Implemented tools and software to ensure effective project management
Partnered with in-house content strategy teams on content audits and analyses for the ongoing redesign of the Getty website
Conducted Design Thinking, UX research, and other strategic planning workshops across departments
Trained and mentored team members on project management skills
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Digital Consultant (2014 - 2015)
Led the strategic planning and execution process for the creation of the revised Vision and Mission statements for the museum
Expanded the museum's social media reach by implementing a digital engagement plan
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Volunteer Coordinator Assistant (2013 - 2014)
Converted a "pen and paper" volunteer department into an automated office by identifying requirements, selecting and establishing a volunteer management tool, and training staff and volunteers on how to use it.
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Lead, Corporate Social Responsibility (2007 - 2010)
Established the first-ever strategic corporate social responsibility framework for Google India
Developed a holistic strategic plan including policies, goals, budget, and evaluation of philanthropic opportunities
Recruited and managed a volunteer base of more than 250 Googlers across multiple locations spanning various philanthropic projects
Led a major Google.org project to identify, assess, and reward innovative Gram Panchayats in South India for their work in various areas of social and economic services
Quality Assurance Lead (2004 - 2007)
Led the AdWords customer support quality assurance team for India, USA, and parts of the APAC and EMEA regions
Collaborated with and scaled the global quality operations management team; implemented strategic process and data analysis improvements
Launched the customer satisfaction team for India and APAC operations
Led the training and development of quality assurance reps in new India and other APAC and EMEA offices
Select Press Mentions
Forbes America Was A European Invention, So The Getty Asked An Indigenous Artist To Reinvent It
Hyperallergic Tribute to Palmyra Is the Getty’s First-Ever Online Exhibition
Los Angeles Times Get Your Bauhaus On With Interactive Art In The Getty’s New Online Exhibition
The New York Times The Ancient Syrian City ISIS Is Destroying, Preserved Online
Education
Museum Studies, Northwestern University
M.B.A, Osmania University
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UX Research, Cooper Union
Design Thinking, Nielsen Norman Group
Visual Design, General Assembly